Companies record their calls "for quality and training." You usually don't. So when an agent promises a refund, waives a fee, or quotes you a price, and the company later says it never happened, you're left with nothing but your word against theirs.
CaseHero closes that gap. It keeps your own copy of every call you make, with your permission, writes down who you spoke to and what they promised, transcribes the conversation, and turns it into a clean, searchable case. The next time you call, you walk in with the whole history in hand, not a fading memory.
After a call is processed, the recording moves to your device and the cloud copy is deleted. It's encrypted, and no one else can open it.
When we tell you a recording law or a dispute right, it's quoted from the primary source, not paraphrased. If it can't be traced to the statute or the agency, it isn't on our site.
CaseHero is a tool for keeping a clear record and understanding your options. It isn't legal advice, and we'll always point you to your own counsel for that.
CaseHero is built by Resolvr Solutions LLC, an independent team. We built the tool we wished we'd had: a simple way to keep your own record of what you were told, so you're never stuck arguing from memory again.
Questions, feedback, or need a hand? We read every message.
support@resolvrlabs.com